Complain about how we handle your data
If you are unhappy with how teasr has used or protected your personal data, or with how we answered a request about it, tell us here. You can also email hello@teasr.co.uk with “Data protection complaint” in the subject.
What happens next. We email you an acknowledgement with a reference straight away, and in any case within 30 days. We then look into what happened, reply without undue delay, and tell you the outcome. If we need more information, we will ask.
If your complaint is about a document that an advisory firm or a seller uploaded, the firm or seller decides how it is used, and we will pass your complaint to them as well as telling you what we can do ourselves. The Privacy Policy explains why.
If you are not satisfied with our response, you can complain to the Information Commission (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113. The ICO usually expects you to have raised the complaint with us first.
What you send here is used to deal with your complaint. It is emailed to us and kept with our record of the complaint, as section 12 of the Privacy Policy describes.